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Masterclass

PMO Master Class: From Project Controls to Strategic Governance, Performance and Value Creation

27:41:57·intermediate·13 modules·79 lessons

Program ManagementProject Management Office (PMO)
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About this course

PMO Master Class shows you how to build the kind that survives: a PMO with a clear mandate, an operating model that fits, and — above all — value its stakeholders can see and measure.

Across 13 modules and 79 narrated lessons, you'll set up the foundations, choose the right governance and delivery methods, balance the 26 PMO functions against the 30 benefits they earn, manage cost, schedule, risk and change, turn measurement into executive decisions, quantify benefits and PMO ROI, build the people engine behind the office, and lead the culture change that makes it stick.

The capstone puts it all to work: two full case studies — including a complete application of the Value Ring methodology end to end — and your own PMO transformation roadmap with a 90-day plan.

What you will cover

  1. 01Foundations: The PMO and Its Strategic Mandate

    • Welcome & Course Overview
    • What Is a PMO? Meaning, Purpose & Why Invest
    • Evolution & History of the PMO
    • PMO Models, Types & the Maturity Journey
    • Why PMOs Fail — and What Makes Them Succeed
    • The Stakeholder-Driven PMO Mindset

  2. 02The Strategic PMO: Mandate, Structure & Operating Models

    • From Project Control to Strategic PMO
    • Defining the PMO Mandate, Mission, Vision & Value Drivers
    • PMO Organization Structure & Functions
    • Building the PMO Business Case
    • PMO Operating & Staffing Models, Roles & Career Paths
    • The PMO as Service Provider: Service Offerings & Competencies
    • The Starting Gate & PMO Planning/Strategy

  3. 03Methodologies, Standards, Processes & Controls

    • Establishing a Project Management Methodology & PMO Governance
    • Project Management Methodology
    • PM Tools & Information Systems
    • Standards, Metrics & Compliance
    • PMO Processes & Process Methodology Groups
    • PMO Controls, Decision Rights & Documentation
    • Module Integration & Knowledge Check

  4. 04The Lean-Agile PMO

    • Why Lean-Agile? The Business Need & Principles
    • The Lean-Agile PMO Concept & Remit
    • Agile Challenges & Supporting Both Delivery Modes
    • Lean-Agile Portfolio Governance
    • Implementing the Lean-Agile PMO & Adding Value

  5. 05Strategic Governance: Projects, Programmes & Portfolios

    • Governance Foundations & Principles
    • Project Governance
    • Programme Management & Programme Governance
    • Portfolio Management & Strategic Alignment
    • Portfolio Definition, Prioritization & Selection
    • Roles, Decision Rights, Escalation & Assurance

  6. 06Complexity, Communication & Programme Leadership

    • Complexity Theory Foundations
    • Applying Complexity Theory to Programme Management
    • Leadership in Complex Programmes
    • Communication & Trust in Complex Programmes
    • Technology-Based Communication & Social Networks
    • Applied Complexity, Risk & the Future of Programme Management

  7. 07Performance Management: Cost, Schedule, Risk & Change

    • Performance Facets & Marginal Performance
    • Standards & Metrics for Performance
    • Risk, Quality & Change Management
    • Reporting & Dashboards
    • PMO Measurements, KPIs & Performance Tracking
    • Project Auditing & Recovery
    • Business Performance Management

  8. 08Executive Decision-Making & Assurance

    • Strategic Scoreboards & Status Reporting to Executives
    • Advising Upper Management in Decision-Making
    • Assurance, Audit & Assessment
    • Escalation & the C-Level Voice
    • Measuring PMO Value: SLA, IEVP & CAI
    • Decision-Making Integration Activity

  9. 09Benefits Realization & Value Optimization

    • Benefits Management & Realization
    • The PMO Value Ring Methodology
    • The 26 PMO Functions & 30 Benefits
    • Balancing the PMO Function Mix
    • Calculating PMO ROI & Value Drivers
    • Value Demonstration & Dashboards

  10. 10Resource, Portfolio Prioritization & Strategic Alignment

    • Resource Management
    • Portfolio Prioritization, Optimization & Sequencing
    • Resource Allocation Across Projects
    • Participating in Strategic Planning
    • Prioritization Decision Exercise

  11. 11PMO Maturity, People & Competency

    • Maturity Models & the PMO Maturity Cube
    • Project Manager Competency
    • The PMO Leader Competency Framework
    • Training, Career & Team Development
    • Mentoring & the People Management Office
    • Maturity Assessment Exercise

  12. 12Technical Infrastructure, Knowledge & Continuous Transformation

    • The Technical Infrastructure of the PMO
    • PM Tools, Automation & Information Systems
    • Knowledge Management & Lessons Learned
    • Changing Organizational Culture
    • The PMO as Change Agent
    • Continuous Transformation & Sustaining the PMO

  13. 13Capstone: PMO Transformation in Practice

    • Implementing the PMO
    • Case Study 1 — XYZ Real Estate (Value Ring, Full Application)
    • Case Study 2 — Dar Alarkan (Vision 2030, Real Estate)
    • Professional Responsibility & Ethics
    • Building Your PMO Transformation Roadmap
    • Course Synthesis & Next Steps

Ready to start?

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