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Quality Management in the Construction Project

7h 4m·intermediate·6 modules·19 lessons

Quality Management
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About this course

"Every construction project has a quality problem — some just haven't discovered theirs yet."

If you've ever dealt with rework that blew your budget, inspectors using different standards on the same job, or a blame cycle that nobody could break, this course is for you. Quality Management in the Constructed Project distills the industry standards and practices into 19 practical, narrated video lessons where you'll learn a shared quality vocabulary that stops confusion before it starts, phase-appropriate QA/QC tools — from pre-design through closeout — and how to measure quality with KPIs that actually drive improvement, all brought to life through real case studies like the Hospital HVAC failure, the WWTP concrete disaster, and the Stadium quality dashboard turnaround. No theory, no textbook fluff — just practical frameworks you can apply on your next project. Three hours, six modules, nineteen lessons, one clear framework for quality. Available now.

What you will cover

  1. 01Module 1 · Foundations of Quality Management in Construction

    • Why Quality Matters — A Shared Vocabulary
    • Who Owns Quality — Roles & Responsibilities
    • Knowledge Check: The County Hospital HVAC Case

  2. 02Module 2 · Building a Quality Management System

    • The CMP, the QMP, and the QMS Ecosystem
    • Quality Tools That Work: Checklists, Audits, and Reviews
    • Knowledge Check: Drafting a QMP

  3. 03Module 3 · Pre-Design, Design & Procurement Quality

    • Pre-Design: Setting the Quality Foundation
    • Design Phase: Embedding Quality in the Documents
    • Procurement: Buying Quality

  4. 04Module 4 · Construction Phase Quality

    • Construction QC: The Contractor's Role and the CM's Oversight
    • Nonconforming Work, Audits, and Quality Documentation
    • Knowledge Check: The Wastewater Treatment Plant Case

  5. 05Module 5 · Measuring Quality: Metrics, RCA & Technology

    • Quality Metrics: What Gets Measured Gets Managed
    • Root Cause Analysis for Quality Defects
    • BIM and Technology for Quality Management

  6. 06Module 6 · Partnering, Risk, Commissioning & Continuous Improvement

    • Partnering and Risk Management
    • Commissioning and Quality Closeout
    • Continuous Improvement and Quality Culture
    • Course Wrap-Up: 6 Principles to Take Home

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