Field notes on claims, airports, megaproject controls, and applied AI.
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Airport master planning is far more than just a technical exercise in building longer runways or bigger terminals; it is the art and science of creating a comprehensive, long-term blueprint that harmonizes complex operational needs, stark financial realities, vital community interests, and essential environmental stewardship for decades to come.
January 23, 2024·25 min read
At its core, Terminal Level of Service (LOS) is a qualitative measure that systematically quantifies the passenger experience within a terminal's various facilities. It is a methodology designed to translate subjective feelings of comfort, convenience, and efficiency into a standardized, measurable system that can be used for planning and operational management. The International Air Transport Association (IATA) provides a globally recognized framework that defines LOS across several categories,
February 12, 2025·27 min read
